RAM Intermodal Software employs a dedicated and knowledgeable Technical Support Team available to resolve issues and assist with questions quickly and easily. A courteous and professional team provides unlimited e–mail and telephone support for all modules. All cases are logged, response times are issued and the case is assigned to a helpdesk consultant who then manages the process to its conclusion.
Benefits of RAM Intermodal Software's Technical Support Service
- Expert helpdesk consultants to respond to your queries.
- Rapid turnaround of system critical issues.
- Cases can be solved by accessig data remotely.